Joomla Upgrade
Mar.21.2008 
We have updated our Joomla installer to 1.5.1 today. We had been planning on moving to this version in the next few months anyway, but recently some serious security vulnerabilities have been identified in previous versions of Joomla, so we felt we should upgrade our copy now.
To install the new version log-in to your control panel and go to the CGI/PHP Scripts section.
An overview of Joomla 1.5 is available on the Joomla Website. If you are looking to upgrade your existing Joomla site then there is a helpful article on the Joomla Team Blog on how to do this.
Email etiquette
Have you considered how important email etiquette is in your company? Email is often the first point of contact for a prospective customer and an ongoing communication method for your existing customers. How you deal with emails will say a lot about your company and its values.
6 Quick Tips
- Start each email by saying “Hello name”, “Hi name” or “Dear Mr Name”.
- Reply promptly, your customers could go elsewhere if you take too long to reply.
- DON’T TYPE EVERYTHING IN CAPITALS. Unless you want to shout at your customers?!
- Proof read your email before sending, check for spelling errors and grammatical problems.
- Consider who you are sending the email to, do you really need to cc half your company?
- Remember to finish your email correctly. I would recommend putting your name, phone number and email address as a minimum.
These are just a few tips to get you started, if your company uses email regularly I would recommend you have an email policy so that your organisation has a consistent approach to email.
For more tips have a look at Emailreplies.com or visit the Business Email Etiquette Blog which has some good ideas about how to maximise the use of email in your organisation.
